Archibalds Awarded: Thank You to our Range Rover, Defender, Discovery, and Jaguar Clients

This month, amongst executives from JLR, peers throughout the retailer network, partners such as Louis Roederer, Partridge, and Craigs Investment Partners, friends of the brand Scott Robertson and Sir John Kirwan, and with host Kate Rodger, the annual JLR awards were held.

Archibalds are delighted to have been named as a finalist in two awards, as well as the overall winner of the Customer Experience Award.

These awards celebrate outstanding performance across the retailer network, recognising the teams who go above and beyond to deliver a premium experience. We’re incredibly proud of our team’s efforts and the recognition they’ve earned within a very competitive field.

The Customer Experience Award in particular holds huge importance to us. While departmental awards may be more closely related to transactions within the business, the Customer Experience Award is based on you, our clients, and your direct feedback regarding our business over the last year.

In that sense, this award is from you. And we won’t take it for granted.

Everything we do is with a focus on being the South Island’s number one premium vehicle dealership, and while we’re currently on this journey and know that we can make mistakes, we’re reliant on our clients to let us know when we’ve slipped up so that we can right wrongs and get back on track, continuously improving our level of customer experience for all, whether you have a brand new vehicle, an older vehicle, or a classic.